Mr Jenkins, I have just received a giant pumpkin from one of your sales people! Why???
Oh, how I used to love phone calls like this when I was managing. Seeing them put into practice what I always tried to instil in my teams...
Interviewing for a sales job? Bluffing will bite you in A*se!
At the weekend, whilst out cycling and to take away from the fact that I am not as fit as I want/need to be, I tried to work out roughly...
THEY SAID WHAT??? Some of the crazy lengths cold callers will go to.
Before I start, and to be 100% clear, I don’t condone dishonesty in business in any way. I just thought I’d share with you some of the...
Walking into a meeting with a Tesco carrier bag…and you expect to be taken seriously? Perception is
There have been countless studies on how long you have to make a first impression when meeting someone face to face, ranging from 7...
Sales people, you're not the only 'revenue generators' in your business - DON'T FORG
If there’s one phrase that really gets my blood boiling, it’s when I hear sales people telling colleagues in other departments that they...
Hung, drawn, quartered, fed to the pigs, and then told to get back on the phone!
Is advising a client or prospect not to spend their money on something, when you think it’s not right for them a good idea? The ‘one...
Ohhhh no!!! not Cold-Calling - ARGHHH!!!
“Mufasa!”….sends the hyena’s running for the elephant graveyard. “Voldermort!”… sends chills down the spines of budding young wizards and...
Cut the ‘fluffy’ language & get to the point! I learnt that at the ‘Ludus’….
"If your sales guys can’t sell at my conference – well, that’s a bit like going bobbing for breasts in a barrel and coming out sucking...
Charity Professionals - How are you being sold to?
Here is my recently published article for the Charity Finance Group's monthly magazine - Finance Focus: Do you know the tricks of the...
